In the unlikely event that you are unhappy with your order please don’t hesitate to contact us.
Each piece of Posh Design Jewelry is made to order, therefore we cannot offer a refund on a piece unless it is found to be faulty. In certain circumstances we may be able to offer an exchange for another piece.
Upon receipt of items, the Paypal account, credit or debit card originally used for the purchase will be credited with the cost of the goods minus the delivery charges (exceptions may apply). We will process your refund within 48 hours of receipt. Your credit card company may take 4-7 working days to credit your account.
Please review our full Terms and Conditions for additional information
